This feature is supported by hardware version 231 and later. Recognizing your product
Artome Remote is supported by firmware version 2.1.0 and later. Checking your firmware version
All remotes included with an Artome device come pre-paired from the factory.
Instructions
- Start with your Artome device on standby or powered on.
- Press PAUSE button on Artome button panel for 5 seconds. The button starts blinking.
- Simultaneously press Audio Only and AV Mute buttons on the remote for 5 seconds.
- Successful pairing is indicated by VOL + and VOL - buttons lighting up on Artome button panel.
- Press PAUSE button on the button panel to exit pairing mode or wait for pairing mode to end.
- Test the remote.
Additional information
If there was another remote paired to your Artome device before, you have to perform a factory reset in order to pair a new remote.
Activating pairing mode deletes all Artome Connect app device pairs. You need to pair your mobile device again after pairing the remote. Getting started with Artome Connect app
If there are issues with the pairing process, power cycle your Artome device, reinsert the remote batteries and start over. If issues continue, please contact our support. Support contacts